Frequently Asked Questions
Everything you need to know about your melin experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. Expedited options are available at checkout if you need your order sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Simply visit our returns portal to start your request.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
How do I care for my melin products?
To maintain the quality of your items, we recommend following the specific care instructions on the inner label. Generally, spot cleaning or gentle hand washing is preferred for headwear.